Phone only, open 24/7

Contact Star 24/7 Plumbing

The fastest way to reach us is to call (208) 679-8357. The line is open 24/7, including nights, weekends, and holidays.

We work by phone only. There is no contact form on this site, so you will not wait on a reply. A person talks with you about the problem and decides the next step with you.

☎ Call (208) 679-8357

How to reach us

Phone

(208) 679-8357. Open 24/7 for emergencies and for planned work.

Address

10166 W State St, Star, ID 83669. This is our base on State Highway 44.

Towns we serve

Star and Eagle in Ada County, and Middleton in Canyon County.

Booking

By phone only. Same-day appointments are offered when available.

What to tell the dispatcher

A few details let us send the right plumber with the right tools. You do not need technical words. Describe what you can see and hear, and answer a few questions.

Your street address and the town: Star, Middleton, or Eagle.
What is happening: water on the floor, a drain backing up, no hot water, a toilet that will not stop running.
Where it is: kitchen, bathroom, basement, yard, or the whole house.
Whether the water is still running and whether you found the shutoff valve.
Anything you already tried, so we do not repeat it or make it worse.
A callback number in case the call drops.

Before you call: a quick checklist

Do these first if you can do them safely

Shut off the main water valve if a pipe is leaking or burst. Turn it clockwise until it stops.
Stop using water in the house if a drain is backing up, and skip flushing toilets.
Turn off power to any wet area if water is near outlets, and do not step into standing water to reach a panel.
Move rugs, boxes, and electronics away from the water.
Take a photo of the problem for your records and for any insurance claim.
Smell gas? Leave the building first, then call the gas utility or 911 before you call a plumber.

Emergency or planned work?

If water is flooding a room, sewage is coming up a drain, or a heater is leaking onto the floor, call right away at any hour. For planned work, such as a new fixture or a heater upgrade, call and we will set up a visit that fits your schedule.

Not sure which one you have? Call anyway. We would rather answer a question that turns out small than hear about it after the damage is done. Our services page sorts common problems by urgency if you want to look first.

What happens with the price

You get a clear price before work starts. We do not quote dollar figures over the phone, because we have to see the problem first. If a plumber finds something new once the work begins, we explain it and wait for your go-ahead.

Visiting us in person

Please call before you drive over. Our plumbers are out on jobs through the day and night, and the office is not set up for walk-in service. A phone call reaches us faster than a trip to State Street. If you are in Middleton or Eagle, see the pages for Middleton and Eagle, or the service area page for ZIP codes.

Ready to call?

Dial (208) 679-8357. We answer 24/7 and we will walk you through the first steps.